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Open your privacy choices

Live Baccarat, Golden Knight, Football Strike and Crash X sit behind one account, and this Privacy Policy explains what data we collect before you enter that lobby.

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CONTACT ROUTES

Browse privacy contact paths

Privacy requests need enough detail for us to locate the right account without exposing data to the wrong person.

Privacy mailbox Write to our privacy mailbox with your mobile number, registered email and the change you want. We use those details only to locate your account record and answer the request.
Account help chat If you are already signed in, open chat from the account area and choose privacy help. The chat team can route your request without asking you to share full payment numbers.
Security checks For requests about suspicious access, tell us the device, city, time and payment method involved. We compare those signals with account logs before changing email, phone or withdrawal details.
ACCOUNT CARE

Switch on clearer account data controls

Our privacy work is tied to the account flow you use every day: sign-in, wallet, lobby entry, payment matching and support.

Data minimisation

We ask for personal data only when it supports account access, payment matching, verification, security or legal duties. Optional fields are kept separate, so a privacy request can be answered without adding unrelated details.

Cookie use

Cookies and similar tags remember session status, language choice and device checks. You can manage browser settings, though blocking certain cookies may mean repeated sign-in checks or reduced account protection.

Payment records

UPI, Paytm, PhonePe and Google Pay references help us match wallet activity with your account. We store payment IDs, timestamps and status codes, not your full bank login credentials.

Access control

Internal access to personal data is limited by role. Support can see what is needed for your request, while payment and security teams receive narrower records for their checks.

Retention periods

Some records are kept while your account is active and for a period after closure if law, dispute handling or payment reconciliation requires it. Other data is deleted or anonymised earlier.

Change requests

You can ask to correct email, phone, address or identity details. We may request proof before applying changes, especially where the change affects withdrawals or account recovery.

Check your privacy questions

These answers explain how privacy requests work in practical account situations. They cover the data we collect, why payments need matching records, how cookies affect sign-in and what happens when you ask for a change. If your question is specific to a transaction, share the date, amount, payment method and account email so we can find the correct record.

We may collect your name, mobile number, email, device details, IP address, payment references, account activity and verification documents. The exact data depends on how you open and use your account.

Those records help us match deposits, withdrawals, reversals and failed attempts with your wallet. We use transaction IDs, timestamps and status messages to resolve account questions and meet legal record duties.

Yes. Send a privacy request from your registered email or signed-in chat. We may verify your identity first, then share the account data we can provide under applicable law.

Tell us which field is wrong and share proof if the change affects identity, phone, email or withdrawals. Once verified, we update the account record or explain why a record must remain.

You can request deletion, and we will remove data where allowed. Some payment, fraud, tax or dispute records may need to be kept for a required period before removal.

Cookies help keep you signed in, remember language choices and detect unusual access patterns. You can change browser settings, but some account checks may repeat if required cookies are blocked.

We share limited data with payment processors, verification partners, security vendors and authorities when required. We do not sell your personal data, and each sharing step is tied to account operations or law.

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