Reference

Open your account with clear terms

These Terms & Conditions explain how your kolkatafatafat account, wallet, promos, game access, and support requests are handled.

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Explore the rules before you join

kolkatafatafat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions form the agreement between you and us when you create an account, use the lobby, add funds, request withdrawals, or contact support. You must provide accurate account details, keep your login private, and follow any verification request linked to wallet activity or

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account safety. If a game, promo, payment route, or feature is not available in your location, the relevant term may restrict access without changing the rest of the agreement. We may update these terms when account handling, payment checks, support routes, or legal requirements change, and
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the updated version applies once published on this page. Access and eligibility depend on local law and are available where local law permits. If you do not agree with these terms, you should not open or continue using an account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check terms with our support team

Questions about Terms & Conditions should reach the team that can see your account record and the current page wording.

Account support Use account support when your question concerns login access, identity checks, duplicate accounts, or name changes. We may ask for matching account details before discussing a term that affects your profile.

Wallet support Contact wallet support for Terms & Conditions linked to UPI, Paytm, PhonePe, Google Pay, withdrawals, failed credits, or verification holds. Keep transaction references ready so we can match your query accurately.

Email follow-up Send an email when you need a written reply about a clause, account closure request, data correction, or dispute record. We may reply with clarifying questions before we can act.

ACCOUNT CARE

Browse how our terms protect accounts

Our Terms & Conditions set out what we collect, why we check accounts, how cookies support sessions, and when records may be kept.

Data use

The terms allow us to use account data for login checks, payment matching, support replies, fraud screening, and legal record needs. We do not ask for your UPI PIN or wallet password.

Cookie handling

Cookies may keep your session active, remember device signals, and help us detect unusual account access. You can manage browser settings, but some account actions may need fresh verification.

Account security

You are responsible for keeping your password private and logging out on shared devices. Our terms allow security checks when access patterns, payment activity, or support requests look inconsistent.

Record retention

We may keep wallet records, support messages, verification outcomes, and account history for legal, dispute, and audit needs. Retention periods can differ by record type and applicable requirement.

Change requests

If your name, mobile number, email, or payment reference needs correction, contact support from your registered channel. We may request proof before changing details covered by the terms.

Clause queries

Ask us about any clause before you rely on it for an account decision. We explain how the term applies to your case without changing the published wording privately.

Discover answers about our terms

This FAQ explains practical parts of the Terms & Conditions in plain language. It covers account access, wallet handling, data requests, security duties, and how to contact us when a clause affects your account. The published terms remain the main agreement, and these answers are here to help you understand how we apply them.

They apply when you create an account, access the lobby, use wallet features, contact support, or request changes. Access and eligibility depend on local law and are available where local law permits.

Yes. We may update the terms when account processes, payment checks, security steps, or legal requirements change. The current version on this page applies from the time it is published.

Your name, mobile number, email, and payment references should match your account use. Incorrect details can delay verification, support replies, wallet checks, withdrawals, or requested account changes.

The terms allow us to match UPI, Paytm, PhonePe, and Google Pay records with your account activity. We may review transaction references before crediting, reversing, or clearing a wallet request.

You can ask support about access to account records, correction of wrong details, or closure-related handling. We may verify your identity before sharing or changing records connected with your account.

The terms allow checks when logins, devices, wallet activity, or support messages do not match normal account use. We may pause certain actions while we confirm ownership and payment records.

Contact support from your registered email or mobile number, mention the clause or action you are questioning, and include relevant dates or transaction references. We will review the account record before replying.

Open your account with clear terms

Check terms with our support team

Browse how our terms protect accounts

Data use

Cookie handling

Account security

Record retention

Change requests

Clause queries

Discover answers about our terms

01 When do these Terms & Conditions apply?

02 Can the terms change after I join?

03 What account details must I keep accurate?

04 How do the terms cover UPI and wallets?

05 What data rights can I ask about?

06 What happens if my account access looks unusual?

07 How do I question a term decision?

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